RETURN POLICY

Refined Smoking Solutions

Free returns within 30 days of the original delivery date, minus shipping and handling costs.

 

  • Item(s) must be in original, brand new (unused) condition. Must save the original box.
  • Item(s) must be returned in full or will otherwise incur additional processing fees of up to 60%.
  • This includes parts and/or accessories.
  • Buyer must understand and agree to pay for all shipping costs associated with returning the item(s)
  • Assuming all conditions above are met, you will be refunded the entire order within 1-2 weeks from receipt of goods. 

Returning or Exchanging orders on Damaged or Defective Goods must be with in 30 days.

  • DO NOT USE THEM OR TRY TO FIX THEM.
  • Item(s) must be shipped back within 30 days.
  • Must have 2 images of the product showing damage included in your email.
  • Your replacement item(s) will be shipped soon after we receive conformation the defective item has shipped back to us.

Products are not eligible for return or exchange after thirty (30) days. 

“WARNING: These products are for nicotine use only. Nicotine is an addictive chemical.”

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